We are members of and subscribe to the rules, ethics and guidelines of the following industry associations:

Southbank Insurance Brokers is part of the largest insurance broker network in Australia and New Zealand, the Steadfast Group.

Comprised of over 343 brokerages spread across more than 1000 offices, the Steadfast Group generated over $6.1 billion in sales in FY15. This scale gives Steadfast flexibility and influence when negotiating with major insurers on behalf of Steadfast brokers and results in us being able to provide our customers with access to multiple insurance companies, a broad range of products, competitive pricing and valuable advice.

As a client of a Steadfast network insurance broker, you get the best of both worlds – local and personalised service, with the insurance expertise and support of a large organisation.

Strength when you need it.

Financial Ombudsman Service (FOS) Australia

Southbank Insurance Brokers subscribes to the General Insurance Brokers’ Code of Practice and are members of The Financial Ombudsman Service (FOS), an impartial dispute resolution facility. Please contact our office for more information if required.


Southbank Insurance Brokers support a variety of charities and not for profits organisations.

Please click on the logos below to learn more about each charity or not for profit.