About us

Southbank Insurance Brokers is a licensed insurance brokerage privately owned by Director, Brett Zegenhagen and is part of the largest insurance broker network in Australia and New Zealand, the Steadfast Group.

The Team at Southbank Insurance Brokers prides themselves on providing quality service in an efficient, professional and competitive manner. They aim to build long term relationships and get an in depth understanding of each client’s business, which enables them to source and recommend a complete insurance package to fully protect the client’s needs.

History

Brett Zegenhagen formed the brokerage back in 1991, aiming to cultivate a business that established meaningful relationships with customers, through the delivery of exceptional service. Over 25 years later, Southbank Insurance Brokers boasts an extensive portfolio of clients who have come to entrust in them to comprehensively cover their risks.

Why choose us

Southbank Insurance Brokers operates under the mission statement that insurance is more than just a cost-effective premium. We act on behalf of clients, providing an all-encompassing service made up of professional insurance advice, quality insurance products and an efficient claims management service.

TESTIMONIALS

Michael Alcorn

Owner/Director – Commex Concepts Pty Ltd

Director – Round Table Group

Owner – Grey Haired Guidance

I have known Brett Zegenhagen of Southbank Insurance Brokers for more than 20 years.

Brett has been my business insurance advisor throughout this time.

Brett has a great team at Southbank headed up by Catherine O’Shea.

Over the many years of doing business I have always found Brett/Catherine and their team to be extremely professional and always a pleasure to speak to with in respect of any relevant insurance issues.  Both policy updates and claims have been handled swiftly and well.

During the time I have formed a strong friendship with Brett and have enjoyed his company outside of business on many occasions.

Aveen Cosgrove

Drake Trailers Pty Ltd

Southbank Insurance Brokers have been handling our insurance needs for over 13 years now with Kim Harrold managing our account since 1990.  The fact we have been dealing with Kim for over 25 years speaks volumes for his expert approach to our business, outstanding communication and customer service.

Southbank’s efforts in ensuring a sound knowledge base of our business enables them to always provide us with the information that is relevant to us.   This in turn gives us peace of mind when there has been a change in our operations knowing that SBI are always our advocates in delivering the right product that is suitable to our needs and in a quick and efficient manner.

SIB’s assistance in resolving specific cases has enabled us to be at ease knowing we have obtained the best result on settlement and within the required timeframes.  We would be more than happy to recommend them to anyone wanting a one stop shop for all your business insurance needs.